Privacy policy

This Privacy Notice was last updated on September 18, 2024, version 1.

We, Wolffkraft Design Studio OPC Private Limited (“Company”, “Wolffkraft”, “we”, “us”, “our”) are the owners of the website https://www.wolffkraft.com/ (the “Website”). The Website showcases our services and offerings. The Company provides design services including digital, packaging, and industrial design, and also helps businesses identify opportunities, innovate solutions, and deliver exceptional customer experiences through strategy and design, specifically facilitating digital product design services (the “Services”).

We respect data privacy rights and are committed to protecting personal data collected on this Website.  This privacy notice (“Privacy Notice”) sets forth how we collect, use, and protect the personal data collected on this Website.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY PROVIDING US PERSONAL DATA, YOU CONSENT TO OUR USE OF YOUR PERSONAL DATA IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA ON THE WEBSITE. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED BY EMAIL ON info@wolffkraft.com 

IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY NOTICE AND, IN SUCH AN EVENT YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE.

This Privacy Notice is an electronic record in the form of an electronic contract complaint and construed in accordance with data protection laws of the applicable jurisdictions. 

Definitions

  • “Visitor/s”, “you”, “your” shall mean and include individuals who visit, access, and/ or use the Website.

  • “Customer” shall mean an entity, organizer, or individual which avails our services.

  • “Controller” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data;

  • “Processor” means a natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller.     

What personal data is collected by us?

For purposes of this privacy notice, “Personal Data” means information that can be used to identify a user, including but not limited to your first name, last name, mobile number, postal code, and email address.

We may collect your Personal Data in the following ways:

  • Personal Data collected through the website: You may provide Personal Data when you visit our Website or contact us through the ‘Chat with us’ page on our Website. We may collect your Personal Data, including but not limited to your name, email address, contact information, project descriptions, and any other information that you provide us.

  • Online Identifiers and Log Data: When you use or access the Website, we may collect information about your computer hardware and software, IP address, domain names, access times, operation system, browser type, web log data, and referring website addresses. 

  • Career Opportunities: If you apply for an employment position, we may collect your information including but not limited to full name, email address, contact information, position you are applying for, professional history, current CTC, LinkedIn profile, information obtained during interviews and any other information you choose to provide. 

  • Communications:  We may collect information about you when you participate in our online surveys/forms, exhibitions, or through our website to inquire about our services. Such information may include your first name, last name, email address, city, location details, and any other information you provide, including your interests in relation to our Service. We use this information to communicate with you about your inquiries or interests and schedule a demo of our services.

When the Company receives information from its Customer, the Company acts as a Processor and shall process data as per the instructions received by the Data Controller. If you have any questions related to the handling of your Personal Data by the Company or to exercise your rights, you can contact us at info@wolffkraft.com. 

For Personal Data collected on behalf of Customer please refer to the next section in this Privacy Notice.

What personal data do we process on behalf of the customer?

This section concerns the Personal Data of the individuals collected by the Customer, and such collection may be facilitated by us. 

  • The Company as a Data Processor: The Customer sets the purpose and means of processing of such Personal Data. We process such Personal Data only on behalf of and on the instructions of the Customer and for the purposes of rendering our Services to the Customer.

  • Customer Privacy Notice: If you are the user of the Services and your Personal Data was shared with us by the Customer, the privacy notice of the Customer, on whose behalf we collect and process the Personal Data, will apply. This means that any enquiry, request, objection or complaint that you as a user may have in connection with the collection and/or processing of Personal Data that forms part of your usage of Services should be addressed to and resolved by the Customer.

  • Personal Data: Depending on the nature of Services and Customer requirements the Company processes Personal Data on behalf of Customer/s.

  • The Customer has complete control over the Personal Data and the Company processes the Personal Data on the Customer’s behalf. 

  • Further, the Personal Data collected on behalf of the Customer may differ based on the specific requirements, the Company will remain the data processor, and the Customer will be responsible for providing adequate privacy notices.  

  • Customer Responsibility: The Customer represents that it has acquired all necessary consents and/or relies on other appropriate legal basis for the processing of Personal Data of end-users. Customer confirms that end-users (if any) have been informed about that their Personal Data is transferred to the Company as a processor and other third parties used by the Company for the provision of Services.  

We will process the Personal Data for as long as we provide Services to the Customer and the Customer maintains active accounts.

Cookies

We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns.

What are Cookies? 

Cookies are alphanumeric files which are placed on to your device when you visit a website. It allows us to recognize your device and store some information about your preferences or past actions, analyse trends, to learn about our user base, operate and improve our Offerings, and provide you with a better experience when you visit our Website.

Types of Cookies Used

  • Permanent cookies – Permanent cookies help us recognize you as an existing user, so it’s easier for you to return to the website without signing in again. After signing in, the permanent cookies stay on your browser and will be read when you return on to our sites. These remain on your computer/device for a pre-defined period.

  • Session cookies – Session cookies only last for as long as the session exists (they get erased when the user closes the browser).

  • As for the domain to which it belongs, there are either:

    • First-party cookies: These cookies are set by the web server of the visited page and share the same domain.

    • Third-party cookies: These cookies are placed by third party on your device and may provide information to us and third parties about your usage of the website. 

    • Analytical Tools: 

      • Google Analytics: We may use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, and text files that are stored on your computer and enable analysis of your use of the website. 

Use of Cookies

We use Personal Data captured through cookies to make your interaction with us faster and more secure. They may be used for the following purposes:

  • Preferences – Cookies allows the Website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalize and display advertisements and other contents for you.

  • Processing – Cookies enable the website to work efficiently. Basis such cookies, we are able to deliver Services that a website visitor expects, like navigating around web pages or accessing secure areas of the website.

  • Communication – We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you Services and promotional materials.

  • Analytics and Research – We may use cookies to better understand how people use our Offerings so that we can improve them.

Disabling Cookies

You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser. Disabling cookies may affect the functionality of our Website.

Accuracy of information

The Visitors shall undertake that they shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with Us whether of its own or any third party. In the event the Visitor is sharing any Personal Data on behalf of a third person, the Visitor represents and warrants that they have the necessary authority to share such Personal Data with the Company, obtained a written consent from such third party and the Company shall not be responsible for verifying the same. The Visitor understands and acknowledges that such Personal Data shall be subject to the terms and conditions of this Privacy Notice.

How we use your personal data?

We use Personal Data for the following purposes:

  • to inform you about our Website and to respond to your requests;

  • to manage our relationship with Visitors/Customers;

  • to communicate with Visitors/Customers and send e-mail newsletters;

  • to address your inquiries and provide technical support;

  • to provide relevant features and improve Services.

  • to understand market trends, tailor content, data visualization and enhance customer satisfaction. 

  • For the creation or development of business intelligence or data analytics in relation to the Services provided by us;

  • for marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you;

  • for internal record keeping;

  • to process job applications (if you apply for a position with our organization);

  • and to comply with our legal or statutory obligations.

How we share your personal data

We do not sell, rent, share, distribute, lease, or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:

  • Affiliates: We may provide your Personal Data to our affiliates to enable them to improve the Services, provide feedback, and respond to their queries.

  • Service Providers: We may share your Personal Data with the service providers who work with us in connection with operating the Website and/ or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Notice.

  • Merger or Acquisition: We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.

  • Safety, Legal and Regulatory Authorities: We may disclose your Personal Data if we believe that we are required to do so: (a) by law; (b) to comply with legal process or governmental requests; (c) to enforce our agreements; (d) to protect our operations; (d) to protect the rights, privacy, safety or property of the Company, you or others; (e) to protect our reputation and (f) to permit us to pursue available remedies or limit the damages that we may sustain.

Data retention

We will retain Visitors’ Personal Data as long as it is required to be retained for the purpose of carrying operations of our Website.  We may also retain and use Visitors’ Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International data transfer

We may transfer your personal data to locations in India or other such locations depending on the underlying infrastructure of our Services. All such transfers are subject to appropriate legal requirements as per the applicable privacy and data protection laws. 

How we secure your security personal data

Visitors’ Personal Data is stored third party cloud servers. We are committed to maintaining information security and protecting customer data from potential breaches. Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Data transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.

Children’s personal data

Our website and Services are available for children. We define “children” as anyone under 18 years old. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact at info@wolffkraft.com 

Your privacy rights

In accordance with applicable law, you have the following rights in respect of your Personal Data:

  • right to access Personal Data in our possession, 

  • right to have us rectify or modify any such Personal Data, 

  • right to have us erase/delete your Personal Data, 

  • right to restrict us from processing such Personal Data, 

  • right to object to our use of Personal Data, 

  • right to withdraw consent at any time where we are relying on consent to process Personal Data. 

Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request. All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact at info@wolffkraft.com 

Information for EU and UK visitors

Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Notice has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use/access of the Website and Processors of the Personal information collected as a result of your use of our Services.

Legal Basis (for EU residents and UK residents): We will not process your Personal Data without a lawful basis to do so. We will process your Personal Data only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.

Transfer of your personal information across borders (for EU Residents): The Personal Data we collect (of EU and UK residents) is stored on servers located in the EU region or in India. Personal Data might be processed outside the EU and the UK. We collect and transfer Personal Data outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact info@wolffkraft.com 

Your Rights (For EU and UK Residents): 

You have the right to request us:

  1. to let you know what Personal Data belonging to you, we hold in our possession, 

  2. withdraw consent at any time where we are relying on consent to process your Personal Data, 

  3. right to have us rectify or modify any such Personal Data, 

  4. right to have us erase/delete your Personal Data, 

  5. right to restrict us from processing such Personal Data, 

  6. right to object to our use of your Personal Data, 

  7. you have the right to lodge a complaint with a data protection authority. 

UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact  info@wolffkraft.com   

Governing Laws: For any EU and UK residents, this Privacy Notice shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.

Choice and opt-out

We may send you communications including but not limited to (a) notices about your use of our Website and/or Services, including those concerning violations of use, (b) updates, (c) promotional information regarding our Services, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing at info@wolffkraft.com with your specific request.

Governing laws and disputes

This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. Any dispute arising, between you and us, shall be submitted to the arbitration to be conducted in Mumbai, India in the English language, in accordance with the rules of Arbitration and Conciliation Act of 1996, by a sole arbitrator, who shall be appointed by us, and the award made in pursuance thereof shall be binding on you and us. Subject to the arbitration provisions, you agree that the courts in Mumbai, India shall have exclusive jurisdiction over such disputes.

Changes to this privacy notice

Please revisit this page periodically to stay aware of any changes to this Privacy Notice, which we may update from time to time. If we modify this Privacy Notice, we will make it available through the Website and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Website.

Contact us

If you have any questions or concerns or grievances regarding this Privacy Notice or if Visitors wish to withdraw their consent in relation to the processing of their Personal Data, you can reach out to our appointed grievance redressal officer (also known as compliance officer) via email at howl@wolffkraft.com.

Office address

1st Floor, 1144, Sec-2, HSR Layout, Bangalore, Karnataka – 560102, India.